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Frequently Asked Questions
Personalization
Product Design
GiftCoins
Refer a Friend
Size Guides
Shipping & Delivery
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- 02Generally, anything - design colors, design sizes and placements, fabric background color, preparing new design just for you, adding custom text or logo, simply anything you wish. Just fill in the dedicated text fields in this form and add as many details as you can like f.ex. Besides color name, you can also add color code (highly desired), color opacity percentage, design element position and orientation change, a link to an existing product, or maybe a new design element to be drawn by hand from our designers - like maybe you wish to change the unicorn with a rose or a feather or a letter or a digit or some symbol, anything your creativity can imagine. We would prefer to have exact HEX or RGB color code which you can check here, and exact percentage of opacity if applicable. If you are wondering what products can be personalized, then we'd gladly share this non-exhaustible list with you: Physical Products - t-shirts, dresses and hoodies (and the great thing is that you can also choose the background color ;) - tote bags, backpacks, fanny packs - flip flops - socks - mugs - towels - leggings, sportswear - notebooks - kiss-cut stickers - flags - throw blankets - pillow sleeves - bean bags - wall decor Digital Products - videos - printable patterns and backgrounds - 3D animations - 3D rendered images In most cases, we will need this form filled in. We just make sure it is technically possible for which we will inform you after reviewing your request. We will then propose a mockup view of your customization and execute your order after your confirmation. We will provide custom digital or physical products just for you without publishing them for sale at no additional cost.
- 03That's easy! Here are the steps: 1. Select one from our product catalogue that from the Customizable collection if you wish to change any of the existing products 2. Fill in the fields for customization in the form available here 3. Submit the form That's it! We will review and provide a mockup for confirmation before we execute your order. That usually takes about 1-2 business days.
- 04Once we receive your request, we review it and make sure it is technically possible, for which we will inform you after we perform our analysis. We will then propose a mockup view of your customization and a price (only in very time consuming requests). After your confirmation, we will execute your order. From there the standard order process follows.
- 05We will provide custom digital or physical products just for you without publishing them for sale at no additional cost. If your request requires minor changes of an existing product, like for example changing the background color, the text, or adding a new text or logo somewhere, then it will be free of charge. If you'd like to prepare a brand new design for you, i.e. to manually draw it and/or render it in 3D animated view, then we may require a minor charge just to cover the extra effort from our designers. We will let you know about this amount when we are ready with the analysis of your request. If you wish to develop a whole new business concept with us, then let's talk about it first :)
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