Return & Refund Policy

Last updated: Jul 17, 2021

Thank you for shopping at 3DRender.Me.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Refund Policy:

  • Company or Licensor (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to 3DRENDER.ME LTD, registered in United Kingdom, Number: 13387997 International House, Constance Street, London E16 2DQ.

  • Goods refer to the items offered for sale on the Service, both digital or physical products.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to 3DRender.Me, accessible from the domain and any of its sub domains.

  • You or Licensee means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Your Order Cancellation Rights

Digital Products:

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Cancellation and Returns

In order for the Goods to be eligible for a cancellation, please make sure that:

  • The Goods were purchased in the last 1 business day, and

  • The Goods are digital products, delivered via a download link from the Service, and

  • The Goods were on regular prices without any discount or promotion, and

  • The Goods were not purchased with a discount code, a gift card or any other promotional code.

The following Goods cannot be returned and refunded:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

  • The Goods were purchased before more than 1 business day.

We reserve the right to refuse returns of any Goods that do not meet the above return conditions in our sole discretion.



Refunds are issues within 10 business days after We confirm the cancellation by e-mail. 

Contact Us

If you have any questions about our Refunds Policy, please contact us at